Last Updated: [November 1, 2024]
Thank you for choosing Astro TV! We strive to provide you with the best streaming experience possible. If you are not satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
You are eligible for a full refund if you request it within 3 days of your purchase. After 3 days, all purchases are considered final, and refunds will no longer be issued.
2. How to Request a Refund
To request a refund within the 3-day period, please contact our Customer Support team by emailing [Support Email Address] with the following information:
• Your full name
• Your email address associated with the account
• Proof of purchase
Our team will review your request and, if eligible, process the refund.
3. Non-Refundable Items
• Refunds are not available for any subscriptions or purchases made outside the 3-day refund window.
• Refunds are also not available for accounts found to be in violation of our Terms of Service, such as by sharing account details or engaging in unauthorized use.
4. Processing Time
If your refund request is approved, please allow up to 7-10 business days for the refund to appear on your original payment method. Processing times may vary depending on your financial institution.
5. Changes to the Refund Policy
Astro TV reserves the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
If you have any questions about our refund policy, please contact us via Email at info@astrotvservice.com