Last Updated: [January 1, 2025]
Thank you for choosing Astro TV! We strive to provide you with the best streaming experience possible. This No-Refund Policy governs the purchase and use of our digital products.
By purchasing or accessing our Digital Products, you acknowledge and agree to the terms outlined in this policy.
Nature of Digital Products:
Our digital products are delivered electronically and are non-physical, intangible items. All sales are deemed final once the Digital Products are delivered or accessed; they cannot be canceled, exchanged, or returned.
1. Eligibility for Refunds
No Refunds:
Due to the nature of Digital Products, we do not provide refunds or accept returns for any reason, including but not limited to:
a) Change of mind or personal preferences.
b) Software, operating system, or device incompatibility.
b) Insufficient knowledge or expertise to utilize the digital product or service efficiently.
d) Dissatisfaction with the Service/Digital Products’ features, functions, or overall performance.
e) The discontinuation, alteration, or unavailability of any related services or Digital Products.
2. Technical Support
We work hard to offer dependable and prompt technical support to help you with any problems or questions pertaining to our digital products. However, depending on the particular product, your membership, or your purchase, the availability and scope of technical help may change. Technical support does not promise exchange, refund, or problem solving.
3. Changes to the Refund Policy
We, [Astro TV/Astro Digital] reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
If you require explanations or have any issues, please email our customer service staff at info@astrotvservice.com
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